Apparently, Miss Ginger's video card died! After recovering and installing several updates, Miss G got another blue screen, and then a black screen! Quelle dommage!
Miss Ginger worked through the troubleshooting guide from the Dell Website, which didn't work because the INSTRUCTIONS COULDN'T BE FOLLOWED!!! They said to "press and hold the key while powering on the system".... but they didn't say WHICH KEY!!!!
So, she made a quick phone call to India, and, as it turns out, it's the "Fn" key, and holding it when you press power starts a diagnostic that tells you with a system of blinking lights what's wrong when you can't boot up.
The ever optimistic Miss G is not even cranky about all of this, because she found out the dang thing is still under warranty!? Who knew? She figured it expired yesterday, per her usual luck, but as it turns out, it's still under warranty until June 2011!! Miss G must be living right!!
And better yet, they send a tech out to fix it! Miss G doesn't have to take it anywhere, or mail it anywhere- nothing! How FABULOUS is that? Meanwhile, she has several other ways to keep in touch digitally, so you won't have to worry about missing any of her unique insight!